Gloria B
LOS ANGELES, CA | 2006 GMC EnvoyJanuary 6, 2026I was able to leave my vehicle, and Chevrolet provided transportation to go back home while they made the repairs on my vehicle.Response from Chevrolet of Carson
January 6, 2026Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Carson and we hope to see you again soon! Keep an eye out for the second survey straight from GM which should be arriving in your email soon.Anna C
SAN PEDRO, CA | 2019 Chevrolet ColoradoDecember 31, 2025Took my truck for service oil change tire rotation. and they did not do the tire rotation and I was at the dealership for 4 hours that's not acceptable.Response from Chevrolet of Carson
January 5, 2026Anna, thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (424) 266-6389 when you have a chance. Thank you, and we look forward to hearing from you.Robert R
CARSON, CA | 2026 Chevrolet ColoradoDecember 15, 2025Very pleasant experience like always. Everyone was very nice and helpful. I loved all the Christmas decorations at every desk. ??????Response from Chevrolet of Carson
December 18, 2025We're pleased to know we have been able to exceed your expectations and really help you out! Glad that Juan took great care of you and that you enjoyed the holiday spirit during your visit. Thank you for your business and please keep an eye out in your email for the 2nd survey from GM. Have a great day.Emilia H
HAWTHORNE, CA | 2024 Chevrolet TraverseNovember 21, 2025Fast serviceResponse from Chevrolet of Carson
November 21, 2025It is great to hear everything was done quickly and to your satisfaction! We are also happy to hear that Chris took care of you. Thank you for your business and please keep an eye out in your email for the 2nd survey from GM. Have a great weekend!Francisco C
LONG BEACH, CA | 2024 Chevrolet TraxNovember 17, 2025Everything went great! Miguel was awesome very friendly and helpful!Response from Chevrolet of Carson
November 19, 2025Our staff is committed to providing each of our clients with the best automotive experience! We are happy to hear Miguel took great care of you. Thank you for your business and please keep an eye out in your email for the 2nd survey from GM. Have a great week!Ayman K
CORONA, CA | 2024 Chevrolet Silverado 1500November 6, 2025ThanksResponse from Chevrolet of Carson
November 8, 2025Our staff is committed to providing each of our clients with the best automotive experience! Happy to see that Roger took care of you. Thank you for your business and please keep an eye out in your email for the 2nd survey from GM. Have a great weekend!Freddy M
TORRANCE, CA | 2024 Chevrolet Blazer EVOctober 23, 2025My appointment for a recall was smooth and easy, the agent was very helpful and politeRobert R
CARSON, CA | 2019 Chevrolet ColoradoSeptember 29, 2025Great pleasant day experience.Bruce G
LONG BEACH, CA | 2013 Chevrolet CorvetteSeptember 25, 2025Great serviceJacques B
HAWTHORNE, CA | 2017 Chevrolet VoltAugust 20, 2025Sub optimal to say the least, Mediocre to say the best. 1. Waited 1/2 hour before advisor #1 "wrote me up", claiming they were shorthanded. 2. Advertised price "Summer Specials" via E-mail from Chevrolet of Carson (which brought me in the dealership) for LOF was not honored at first until I insisted, then hand-written over printed amount on a signed copy of paperwork . I was told by advisor #2 that advisor #1 went to lunch. Advisor #2 said that he would text Advisor #1 to let him know my car was ready and customer waiting. After waiting some more, I decided to ask Advisor #2 if my car could be released. He reluctantly walked over advisor #1's desk and retrieved my paperwork, then took it to the cashier. 4. Cashier very cold/rude and uninterested in my plight, insisted I pay full price, instead of advertised agreed price with advisor #1. Suggested I wait for advisor #1 to return from lunch. 5. Although I made appointment for 10:00 AM and arrived on time, I didn't leave the dealership until 12:10 PM. 6. I was charged $64 plus $4.52 in MISC fees (for what?) more than the $59.95 advertised price and an additional $2.06 for non-cash payment for a total of $70.58! Who in hell pays cash for car repairs that can be in the thousands of dollars?